Reviews

"Excellent reliable service delivered next day and good quality turf would recommend every time and best of all top quality prices"

"Thank you for brilliant service, well informed of its arrival, excellent condition on arrival, very satisfied."

"Good quality product delivered only the day after placing the order. Outstanding."

"I recieved my grass on the day they said they would deliver. Delivery driver very helpful. Grass is perfect and laid. Will definitely use again in the future. Thank you so much my garden looks lovely"

"Excellent service, spot on delivery time, BUYTURF will definitely be getting repeat orders on my future housing developments."

"Excellent quality, delivered when promised!"

"Fantastic quality,fast delivery and very friendly service,would highly recommend"

"Excellent service from beginning to end. Fast delivery. Lovely quality. Thank you"

"Easy to use website, delivered on time and good quality turf."

"BRILLIANT arrived on time , lovely helpful delivery man, excellent quality tuft. highly recommended."

"Excellent service received. was delivered on time and in very good condition. It has taken extremely well and looks fabulous. Had some spare which we gave to a friend and despite a little delay before he laid it, it is also flourishing there. Thrilled as we purchased out of season and so weren't sure if it would survive. Will definitely use again and recommend."

"Arrived on requested day. Polite and friendly delivery driver. Great looking grass. Very impressed with product and buying experience. Would definitely purchase from BuyTurf in the future. Thank you."

"All delivered as promised. Nice lookin turf."

"Good delivery service, Good grass. Good price, all in all very good. would use again."

"Good service from start to finish, promt delivery of the family lawn and some turfing topsoil. The topsoil was dark and lovely, great for turfing over. There were a few torn rolls but had enough to cover what I needed."

"Arrived on my chosen date. Good quality would recommend!! I now have a lovely lawn."

"lawnturf very good service will be back again when we need more thank you very much"

"Excellent quality - manageable size - delivery went like clockwork ( was able to get the pallet close to where needed). Hope to buy some more in the Spring."

"very good service and good lawn"

"Delivery excellent managed to manoeuvre the trolley jack over a bump to leave turfs on our drive. Great condition thick grass no weeds dark soil laid perfectly. Always nervous when ordering online but no complaints."

"Next day, service, friendly and helpful driver. A quality product at a God’s price."

"Really efficient - good communication - great."

"Very fast and reliable service. Had a couple of torn rolls but other than that it was good quality turf. I'm putting in another order in a couple of days."

"arrived on time and was excellent quality. Would use again and definitely recommend"

"The service and product were excellent , I would highly recommend this company. Exceptionally happy."

"Excellent delivery service,turf arrived in good condition and was laid straight away looks good. I am very pleased with it . Thank you"

"I just googled buyturf online and this company came back so I thought I would give it a go. I ordered 28 sq meter and it was delivered early in the morning on the specified date. All the rolls were cut well and the grass was thick and well grown. Very impressed!"

"lovely quality, easy to lay , very pleased with the result."

"First class luscious greenturf. Consistent throughout and no weeds. Shame that the delivery driver did not have a fork lift truck to deliver on my driveway. Had to collect from the pavement, otherwise overall service was very good."

"Delivered early on agreed day and driver could not of been more helpful in putting the goods where we wanted it! Brilliant service A+++++++++"

"Having shopped around I ordered from BuyTurf with a little bit of trepidation but I have to say the whole experience was excellent. Very good information given on the phone, delivery was 30mins late but I had a call to say that £10 would be refunded because it was late (Wow thats unusual) and to cap it off the lawn was of fantastic quality. Well done to all concerned. I have also just received an email giving me information on how to check the condition and when to mow a little off the surface. A great company who I will recommend to others and if I need more in the future I will certainly contacting you. Thanks again. Ron & Marion James"

"Good delivery early days but lawn looks healthy Very pleased with price paid"

"Good delivery quick and very pleasant man"

"The lawn was exactly what I wanted, a quality product and delivered quickly."

"This was the 2nd of my two orders this autumn. This batch was very good, only one or two were a little thin and broke as I laid them. Overall the quality of the grass is very good. Delivery was in the time fixed and the delivery driver was very helpful and pleasant, doing his best to get the pallet as near as possible."

"Nice truf delivered on time. Looks nice after laid."

"As described, easy to order, arrived as scheduled, polite helpful delivery man. Thank you."

"Excellent quality and value for money. arrived as scheduled and layed the same day. It’s appearance and quality made it very easy to work with and the overall lawn looks excellent. Would definitely recommend."

"Worked perfectly as expected"

"Excellent service, as described if not better. Nice, helpful and polite delivery man. Massive thumbs up!"

"Got a call from the delivery driver to notify of the delivery, which was good. came well packed and looked in good condition. A few rolls were slightly torn when we unpacked but used them in areas where we needed cuts. Overall very happy with the quality at delivery and once installed. Definitely would use again."

"Delivered next day on a pallet. Good quality and very green with no weeds."

"Excellent service- quick delivery, arrived on pallet and in great condition. Easy to lay and looks great. Would happily buy from again and would recommend to others. Thank you."

"Order arrived on the day we opted for, the driver was very friendly and helpful. The lawn is excellent quality, went down easy with no rough bits, looks lush and green and is starting to grow. Just had notice of when to cut and how to care for the lawn which is very helpful. Would recommend to anyone who asks."

"Economy lawn was excellent quality and delivered within 24 hours. Highly recommended."

"Delivered when said. Great Lawn. Superb value!! Would definitely recommend / use again."

"The only reason this gets 4* and not 5* is that there was a delivery glitch. In the end the lawn arrived by special delivery with no hassle. The grass is excellent quality and was easy to lay as it was well bound. Very good and good value."

"Everything was first class ,delivery and reasonable price. DIY.com don't bother !"

"Good grass and great delivery driver."

"A very high quality, with very prompt delivery."

"Brilliant website, came within its time slot the next day and delivery driver was very friendly and helpful, did a great job. A few rolls of grass weren't rolled properly but it was great quality and laid easy. We also ordered top soil which was superb quality, actually think its been the best we have had so far."

"Absolutely delighted with not only the quality of the lawn but also customer service, the delivery driver was very friendly and polite. We would definitely use ‘BuyTurf’ again and would 100% recommend."

"I am absolutely delighted with every aspect of my small order - from placing the order to delivery, your company's communication was exemplary. BuyTurf is easy to contact, with very helpful and knowledgeable staff, the grass was delivered on my chosen day and well within the time slot I was given and it was of exceptional quality and freshness - and terrific value. We laid it the same day and it looks fabulous. Thank you so much and I can certainly recommend the whole experience."

"I am very happy my lawn on time delivery and grass is fresh within two weeks my result is very good"

"Very prompt delivery (next day), excellent quality, laid quickly and simply. Very pleased."

"Excellent, next day deliverd and good quality"

"Delivered within the pre-notified time slot. Good quality."

"Grass (20) arrived morning of arranged day. Lovely thick rolls. Went down very easily and looked great instantly. No bald areas, couple of small tears but in such fresh condition it did not matter. Would use again as such nice quality , six days on...it is perfect still."

"Excellent quality. It arrived fresh and every single roll was of top quality. A very happy customer."

"I ordered 16 rolls of luxury grass for our front garden. My husband laid the lawn which was of great quality and was very easy to lay. 10 days later and the lawn is looking fantastic, we’ve received an aftercare email which gives some great advice! I will definitely order from BuyTurf again!"

"The grass was in excellent condition with the exception of a few bald areas but I would expect this at this time of year. The delivery was a complete nightmare as the driver did not stop moaning from start to finish he complained about the street and the fact that he should not have had it on the lorry as the pump truck would not lift it."

"Delivered as orderd. No issues. Thanks great service"

"Easy to order quick delivery the driver was really helpful . lawn just been layed and seems great quality so hope it grows ok . But would definitely use again"

"This review covers two orders I placed. The first was very much 5 star. Excellent product, great quality (each roll was at least 4cm thick, with a plastic webbing that significantly assisted handling, lifting and placement) , very easy to lay. So good in fact, we placed an order for the same, just half the quantity. The second order was 2 star. Poorer quality, 2 cm thick, multiple rolls had tears. Customer Services help was to offer assistance if it didn't grow. Overwhelmed with Order 1, Underwhelmed with Order 2. 3 Star rating is averaged..........................but I would use again."

"Excellent all-round service. Easy website; best prices; on-time delivery; friendly delivery driver; fresh, deep green product. The lawn was laid within 5 hours of delivery, then watered as recommended. Five days later it's looking beautiful!"

"Arrived on day Due, friendly driver, grass laid ..couldn't be more pleased......."

"Fast delivery and great price. Would highly recommend."

"Thank you very much great turf and top quality top soil would use you again any time"

"I was at work when the delivery was due, so left my partner's contact details under "delivery details". He only knew the delivery was being made as he heard a truck stop outside the house and start unloading - no prior call from the driver, and no knowledge he was here otherwise. Apart from that slight let-down, the turvs great (though one roll was slightly torn from the pallet). It's brightened our garden for these darker months."

"Fast delivery by friendly , helpful driver. lawn is great quality , laid easily and all at a very good price. Would recommend"

"came on next day, good driver very helpful"

"Absolutely great quality grass and it came really fresh and well packaged. No damaged pieces at all . The only problem I had , which has resulted in me probably not using your company again, was the delivery issues. I was provided with a 9am -11am time slot. And although I can assume that this is a rough estimation.... 3 phone calls from myself later and by 2pm my grass had still not been delivered. I would also advise that because your drivers are customer facing, you need to ensure that they are able to speak English. I was unable to communicate with the driver and he was unable to answer any of my questions due to not being able to understand me . This was extremely frustrating having already faced the delivery issues . So great quality grass, poor quality delivery and service."

"The quality of grass in the rolls looks pretty good and it was fresh and damp, though a few of them were rather broken at one end or the other but overall I'm pleased with it. I paid for a pm delivery and rang the day before to request a call when the delivery was on its way to make sure I would be there, however no call was received. Luckily one of the builders was there."

"Great service, Lovely grass. Friend of mine about to send in a big order based on my purchase."

"Delivery was on time was good and the driver was very helpful"

"So very impressed with this company. Cannot say enough good things. So competitively priced, easy to order, beautiful quality, speedy delivery. Really fantastic. So happy and would recommend to anyone looking for excellent quality."

"delivered on time and was in good condition. Would use this company again"

"Came on time and the driver was very helpful. Despite me not been in he called to ask where I would like it to be dropped off. The quality of the lawn was very good. I do have one question - the pallet it was delivered on is blue and apparently the council tip don't take them so how do I get this pallet removed?"

"Great quality and quick delivery. Would recommend."

"Really happy with the delivery and the updates. I wasn't home to sign but after telephone call from the driver, the product was left responsibly and securely. Well pleased."

"Reasonable price compared to some rip offs out there. I’ve never laid lawn before but their video tutorials had guided me through every step and was easy to follow. Would definitely recommend friends and family if they ever need more in the future."

"Easy to order, came on time and the grass was great, it looks amazings in garden"

"5 stars"

"Great quality at a good price. Great delivery. Highly recommended. Will be ordering from Buyturf again next spring."

"Very easy website, easy & quick to order. Delivery people very kind & helpful. Turf was good quality easy to lay, & is doing well. Would recommend."

"Came on time as promised the lawn looks good now it’s layed down but just as well I had a little bit more as 4sq mts were damaged but apart from that it looks lovely"

"Third time using the company, excellent quality and great delivery, e-mail notifications and arrived within 5mins of earliest delivery time. Will use again. Thanks for great service"

"Excellent service and excellent quality. Delivered on time and in very good condition. BuyTurf.co.uk are simple to order online and provide solid, trustworthy advice. Would recommend to everyone requiring good quality lawn"

"EXCELLENT - Product, Service and delivery were excellent - Would highly recommend"

"Great quality arrived quickly would use again ."

"I am so pleased with the product and the service. I ordered late morning on a Thursday, didn’t specify a delivery time, and it arrived by 11 am on Friday. It looks fabulous and lush and was easy to lay. Thank you."

"Great service, great price and great product would highly recommend them."

"Excellent service and in particular would like to mention the very helpful and lovely to deal with Zoe. We had an issue with some of the turf in as much as it had to be taken from two fields and there was a difference in quality in some of the rolls. This was put right in a professional and most helpful manner. This company obviously rates customer service highly and we in turn we would recommend this company with no hesitation. We bought over 200 rolls and are pleased after a few days how the lawn is looking. The driver/s were also very good placing the pallets at the end of our drive where we ideally required them. If you are looking to buy look no further than this 5 star company."

"Purchased 85sq/m during the hot period and had a few issues with the lawn dying. However buyturf went above and beyond by replacing it at no cost and providing seed for the smaller patches. I now have a beautiful high quality lawn and cannot speak highly enough of the service provided."

"Great quality, Driver was great could not do enough"

"I was pleased with an order placed last year and decided to place another order this year, still pleased with both product and service."

"The Turf itself is excellent and good value for money. The ordering process was also very good, straight forward and simple. I would highly recommend it. Sadly it was let down by the delivery company, no fault of BuyTurf.co.uk. The local pallet company, David Hathaway, were a shambles. Selected delivery between 8am and 1pm, at 2pm phoned to see where the delivery was, was told it would be with me by 3pm. Eventually arrived at 4:15pm, the driver described his office as being in a 'big mess'. BuyTurf, please don't use this company, they really detract from the service you provide!"

"Excellent (so far). Delivery was very late in the day (5:45) and despite being assured that the driver would call when he was on his way (it was at a rental house so I wasn't there) this didn't happen. Fortunately a tenant was and he got the delivery dropped off where it was needed. As described by someone else, 5 stars for the grass, just need to tighten up on the delivery process"

"Grass was good quality and generous. Delivery driver was very friendly. Recommended."

"Brill , lawn looks amazing, would highly recommend and use again , delivery spot on too"